Terms & Conditions

These terms and conditions (“Terms and Conditions”) is a legal agreement between you – the user (“You(r)” or “User”) and digiAdda (hereinafter “digiAdda”), a company incorporated under the Companies Act (“digiAdda”, “We/us”) and governs your use of digiadda.tech website owned and provided by digiAdda (hereinafter “digiAdda Platform”) and all products and services provided by digiAdda through digiAdda Platform. 

These terms and conditions, read with the privacy policy and wallet terms and conditions, are an electronic record under the information technology act, 2000, and the rules made thereunder and the amended provisions pertaining to electronic records under various Indian statutes and is enforceable against you under the law by way of your acceptance hereof. digiAdda may modify these terms and conditions and any other documents incorporated by reference herein at its sole discretion for complying with the extant legal and regulatory framework and for other legitimate business purposes, at any time, and digiAdda will post the amended terms of use with or without any notification to you on the digiAdda platform. It is your responsibility to review the terms and conditions for any changes and you are encouraged to check the terms and conditions frequently. Your use of the digiAdda platform following any amendment of the terms and conditions will signify your assent to and acceptance of any revised terms and conditions. If you do not agree to abide by these or any future terms and conditions, please do not use or access the digiAdda platform.

These Terms and Conditions consists of General Terms applicable to your use of digiAdda Platform and the Services provided by digiAdda through the digiAdda Platform.

Please note that all charges, discounts, benefits and other monies associated with the provision of Services (as defined below) through the digiAdda Platform and particularly in relation to, including without limitation, delivery and packaging charges, cancellation charges, Minimum Order Value (as defined below), shall be provided on the digiAdda Platform for Your reference and may be revised by us from time to time. Such information, as revised from time to time, shall be applicable and binding as on the date of confirmation of your order placed through the digiAdda Platform. You are advised to check such information on charges, discounts, benefits and other monies on a regular basis and before placement of any order(s), and digiAdda shall not be held responsible or consequently liable in any manner whatsoever, in case You fail or neglect to do so. 

You acknowledge and agree that digiAdda retains the right to constantly update and improve its Services, including adding or removing functions, features, requirements, suspension or stopping a Service altogether. 


Professional Standards

digiAdda services are rendered either from its licensed premises or from the licensed premises of its associates which are undertaken under the strict supervision of the qualified and registered associates. All pharmacists are bound by codes of professional ethics and conduct. 



Your privacy and that of any other person whose information you provide to us are important to us. Please see our privacy policy available on our website (“Privacy Policy”) for details of what information we collect and how we will use and protect it.


Eligibility to use.

You must be 18 years of age or older to visit or use the digiAdda Platform in any manner. By visiting the digiAdda Platform or accepting these Terms and Conditions, You represent and warrant to digiAdda that You are 18 years of age or older and that You have the right, authority and capacity to use the digiAdda Platform and agree to and abide by these Terms and Conditions. You also represent and warrant to digiAdda that You will use the digiAdda Platform in a manner consistent with any and all applicable laws and regulations in addition to these Terms and Conditions.


You need not register on the Platform to visit and view the content. However, You will be required to register on the digiAdda Platform by creating a password-protected account (“Account”) in order to use the Services. We are not under any obligation to accept a request for registration and reserve the right to refuse your registration. By registering to use the digiAdda Platform and creating an account you confirm that the information you provide during the registration process is accurate and complete. You agree to update your Account details promptly if there are any changes. All registration information you provide will be kept secure and processed in accordance with our Privacy Policy.

During the registration process, you may be allocated, or invited to choose, your username and password which will be unique to you. You are responsible for keeping your Account Information, including your username and password confidential and for ensuring that they are not used by any other person.


Offers, Promotions, Software & Downloads.

digiAdda and other third parties with whom we have a business relationship may occasionally promote their goods or services on the digiAdda Platform or through other direct marketing initiatives or may make products, services software and other materials available for you to purchase or download (“Third Party Promotions”). Whilst we try to encourage third parties to offer good quality products, services and materials at competitive prices we have no control over them or other third parties, we do not endorse such Third Party Promotions, or give you any assurance that such Third Party Promotions will be suitable for your needs. It is your responsibility to satisfy yourself in this regard and we have no liability in connection with such Third-Party Promotions. Further, all promotions made by digiAdda are for a limited period and subject to special terms and conditions as may be specified, which are in addition to these Terms and Conditions.


Ownership of materials & license terms.

The digiAdda Platform, including all materials and software on it, or provided to you through it are protected by copyright, trademark and other intellectual property rights and laws throughout the world and are owned by, or are licensed to digiAdda and/or third parties. You are permitted to display the materials on this mobile application on a computer screen and/or mobile screen and, save for restricted access documents, to download and print a hard copy for your personal use and for obtaining Services from us, provided you do not alter or remove any of the content or any part of the digiAdda Platform without our express permission to do so and that you do not change or delete any copyright, trademark or other proprietary notices.

You agree not to:

  • copy, reproduce, store (in any medium or format), distribute, transmit, modify, create derivate works from all or any part of the digiAdda Platform or the materials or software on it, or provided to you through it without our prior written consent (which may be given or withheld in our absolute discretion);
  • use the digiAdda Platform or any of the materials or software on it, or provided to you through it, for:
    • any unlawful purpose or in contravention of applicable law;
    • commercial exploitation without our prior written consent; and
    • Any purpose or in any manner that may give a false or misleading impression of us, our staff or our services.
  • use, upload or transmit:
    • any material that is defamatory, offensive, obscene or otherwise unlawful, or which may cause offence or distress, or which may affect or infringe the rights of any other person;
    • any device, software, file or mechanism which may interfere with the proper operation of this website or our systems;
  • establish a link to the digiAdda Platform from any other website, intranet or extranet site without our prior written consent
  • decompile, disassemble or reverse engineer (or attempt to do any of them) any of the software or other materials provided on or through the digiAdda Platform;
  • do anything that may interfere with or disrupt the digiAdda Platform;
  • encourage or permit others to do any of the above

You further agree that you will not publicly criticize, disparage, call into disrepute, or otherwise defame or slander the digiAdda Platform or digiAdda and any of its officers, directors, members or employees.

In the event that you do not comply with the above restrictions, any person affected by your actions may bring a claim against you. We will pursue a claim against you for any losses and costs (including legal costs) we may suffer as a result of your actions. In the event digiAdda has reasons to believe that you have indulged in any of the activities specified above, we reserve the right to immediately suspend or terminate your Account and restrict your access to the digiAdda Platform at our discretion. 


Links from this website/mobile application.

We may, from time to time, provide links from digiAdda Platform to other websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.


Surveys, Contests & Referrals.

From time to time the digiAdda Platform requests information from its Users via surveys or contests. Participation in these surveys, contests or referrals programs is completely voluntary and you have a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site. The terms and conditions for each survey and contest may differ or otherwise amended and cancelled at the sole discretion of digiAdda.



We may monitor activity and content on the digiAdda Platform and may take any action we consider appropriate if we suspect you may be in breach of these Terms and Conditions including suspending, attaching conditions to or terminating your access and/or notifying the authorities or relevant regulators of your activities.



We employ security technology as detailed in our Privacy Policy. However, Internet transmissions are never completely private or secure and there is a risk. Therefore, any message or information you send to us from the digiAdda Platform may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.


Accuracy of Information.

We take care to ensure that all information available on the digiAdda Platform about our business, services and any products mentioned is accurate. However, these are continually developing and, occasionally, the information may be out of date. Medical, commercial and legal practice change frequently and the content on the digiAdda Platform, in any form including any newsletters in other items offering guidance have been prepared for general interest only and are not a substitute for specific medical, legal or other professional advice and should not be read or used as such. For accurate up-to-date information, you should contact us and/or your practitioner directly.



You agree that your use of the digiAdda platform shall be at your own risk. To the fullest extent permitted by law, digiAdda and its officers, members, directors, employees, affiliates and agents disclaim all warranties, express, implied, statutory or otherwise, and make no warranties or representations in connection with the digiAdda platform, the services offered on or through the digiAdda platform, any data, materials, content, relating to the quality, suitability, truth, accuracy or completeness of any information or material contained or presented on the digiAdda platform. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, the digiAdda platform, the services offered on or through digiAdda platform, data, materials, submitted content, and any information or material contained or presented on digiAdda platform is provided to you on an “as is”, “as available” and “where is’ basis with no warranty, express or implied, of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. digiAdda does not provide any warranties against errors, mistakes, or inaccuracies of data, content, information, materials, substance of the digiAdda platform, any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, any bugs, viruses, trojan horses, or the like which may be transmitted to or through the platform, any interruption or cessation of transmission to or from the platform, any defamatory, offensive, or illegal conduct of any third party or user, or any loss or damage of any kind incurred as a result of the use of any data, content, information, materials, the substance of the digiAdda platform or content posted, emailed, transmitted, or otherwise made available via the digiAdda platform. digiAdda does not endorse, warrant, or assume responsibility for any product or service advertised or offered by a third party through the digiAdda platform or featured in any advertisement. Nothing contained on the digiAdda platform should be construed as medical, commercial, legal or other professional advice. Detailed professional advice should be obtained before taking or refraining from any action based on any of the information or material contained on the digiAdda platform or any communications provided to you as a result of your registration.



  • In no event shall digiAdda and its officers, members, directors, employees, affiliates and agents are liable to you for any direct, indirect, incidental, special, punitive, consequential or exemplary damages. We will not be liable for any loss or damage (in contract, negligence or otherwise) where (i) there is no breach of a legal duty of care owed to you by us; 
  • The loss or damage is not a reasonably foreseeable result of any such breach; 
  • Any loss or damage or increase in loss or damage resulting from your breach of these terms and conditions; (iv) errors, mistakes, or inaccuracies of data, marks, content, information, materials or substance of the digiAdda platform; or (v) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the platform by any third party.
  • The maximum aggregate liability of digiAdda arising out of or in connection with the digiAdda platform and/or the services shall be limited to the cost of the products purchased or services availed by the user.


Indemnity & Release.

You agree to defend, indemnify and hold harmless digiAdda and its officers, members, directors, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from your use of and access to the digiAdda platform; your violation of any provision of the terms and conditions, including the privacy policy; your violation of any third-party right, including without limitation any copyright, property, proprietary, intellectual property, or privacy right; or breach of your express or implied representations and warranties. This defence and indemnification obligation will survive these Terms of Service and your use of the website.


Force Majeure. 

digiAdda shall not be liable and to the extent, that the performance or delay in performance of any of its obligations is prevented, restricted, delayed or interfered with due to circumstances beyond the reasonable control and without the fault or negligence of such Party, including but not limited to change in legislation, fire, flood, explosion, epidemic, accident, an act of God, war, riot, strike, lockout, traffic or other concerted act of workmen and/or act of Government. digiAdda may at its sole discretion withdraw the services or Products if a Force Majeure event occurs.


Third-party rights. Nothing in these Terms and Conditions is intended to nor shall it confer a benefit on any third party who is not a party to these Terms and Conditions and such third party has no rights to enforce them.


Waiver. No delay or decision not to enforce rights under these terms and conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.

Governing law and dispute resolution. These Terms and Conditions shall be governed in all respects by the laws of India and any legal proceeding arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.


Product Liability.

digiAdda Platform offers for purchase various Products that are manufactured by various third parties (“Third Party Products”). digiAdda provides such Third Party Products on an ‘as is’ basis and does not make any representation or warranty with respect to such Third Party Products. digiAdda shall not be liable in any manner whatsoever for any manufacturing defects in the Third Party Products.

Certain Third Party Products such as electronic equipment, diagnostic tools etc. are provided by the manufacturer with a limited warranty associated with such third-party products. The User shall directly claim such warranty from the manufacturer of the Third Party Products and digiAdda shall not be responsible for such warranty in any manner. 

Further, digiAdda makes available for purchase various Products manufactured by digiAdda (“digiAdda Products”). Unless otherwise prohibited under applicable law, the liability of digiAdda for digiAdda Products shall be limited to the price of the digiAdda Product.



The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us.

We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.



The Site cannot and does not contain medical advice. The information is provided for general informational and educational purposes only and is not a substitute for professional medical advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of medical advice.

Content published on https://digiadda.tech/ is intended to be used and must be used for informational purposes only. It is very important to do your own analysis before making any decision based on your own personal circumstances. You should take independent medical advice from a professional or independently research and verify any information that you find on our Website and wish to rely upon.

The use or reliance of any information contained on this site is solely at your own risk.



The Site may contain links to affiliate websites, and we may receive an affiliate commission for any purchases or actions made by you on the affiliate websites using such links.



The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume that all users will have the same experiences.


The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.



While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, digiAdda is not responsible for any errors or omissions or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose.

In no event will digiAdda, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.



This Site may include content from guest contributors and any views or opinions expressed in such posts are personal and do not represent those of digiAdda or any of its staff or affiliates unless explicitly stated.

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